| A | B | C | D | |
|---|---|---|---|---|
1 | Little Green Light | Zeffy | Givebutter | |
2 | Price | 2.5-5k: $60/mo, $648/yr 5-10k: $75/mo, $810/yr | Entirely free; optional tips from donors | Free to start; upgrade is $129/mo ($1,548/yr) for 2.5k-5k contacts; >5k says "talk to sales" |
3 | Overall impression | Strong CRM software, but most other things feel kind of hacky. Seems like we'd end up connecting a lot of things through it instead of doing things natively in it. | Seems great for managing online donations, but it's covered by nudging users to tip, which donors may not like. We would probably want to check how the UI looks and see how it comes across. | Need plus for advanced email editor, custom reports, file uploads, and QuickBooks integration, so probably not a good idea unless it can replace multiple systems flawlessly. |
4 | Donor Management | Yes | Slightly less robust, but simpler | Yes |
5 | Individual donor profiles | Yes | Yes | Yes |
6 | Custom multi-select tags | Yes | Just notes and lists (groups) | Yes |
7 | Full donor giving history | Yes | Yes | Yes |
8 | Collective households/organizations | Yes | Yes, with "lists" | Yes |
9 | Custom tagging/segmentation by any field | Yes | Yes | Yes |
10 | Logs of touchpoint interactions | Yes | Yes, with note field | Yes |
11 | Import with duplicate flagging and merging | Yes, but not too robust | Seemingly | Yes |
12 | Donor retention metrics | Yes | Yes | Yes |
13 | Dynamic/smart saved lists | Yes | Yes | Yes |
14 | Customizable prospect pipeline | Not natively | Doesn't seem so | Doesn't seem so |
15 | Gift and Donation Recording | Seemingly has most of this | Native payments + records | |
16 | Notes | Zeffy's built-in payment processor seems very easy to use. It also allows "tap-to-pay" with its mobile app so you can accept contactless payments in person; if you don't have a payment terminal that could be helpful. | ||
17 | Manual gift entry | Yes | Yes | Yes |
18 | Batch gift entry | Yes | Unsure | Yes |
19 | Recurring gifts and reminders | Yes | Yes | Yes |
20 | Multi-year pledge tracking | Yes | Yes (on- and/or off-platform) | Yes |
21 | Fund designations and gift splitting | Separate gifts; hacky | Separate gifts; native option | Separate gifts |
22 | Non-cash, estimated/acknowledged value | Yes | No (could just add manually) | No (could just add manually) |
23 | Acknowledgment/receipts (donor and export) | Yes | Yes | Yes |
24 | Bulk emailable year-end summaries | Yes, but more complicated | Yes | Yes |
25 | Online donation form or integration | Yes, but more complicated | Yes | Yes |
26 | Notify honoree families of donations | Yes | Yes, but users control it | Yes |
27 | Employer matching gift relationships | Not natively | Not natively | Not natively |
28 | Soft credit attribution | Yes | No (could use lists/groups) | Yes |
29 | Communications and Outreach | Fine | Great | |
30 | Notes | LGL is pretty basic here, whereas Zeffy is advanced. This may not matter if you use an external email service already, but overall Zeffy seems easier to use. Nice templates too. Not sure if Zeffy allows exporting mail merge letters for printing, or if the $1/letter send option is acceptable/better. | ||
31 | Email marketing/integration w/ contact sync | Yes, but limits | Yes, emails appear from Zeffy | Yes |
32 | Drag-and-drop templates w/ merge fields | Somewhat | Yes, with templates | Yes |
33 | Email performance metrics on donor records | Yes, but limited | Yes, detailed (click/purchase) | Yes, but limited |
34 | Mail-merge output (Word/PDF) for printing | Yes | Kind of; can mail at $1/letter | Yes |
35 | Honor communication preferences | Yes | Yes | Yes |
36 | Create campaigns with source codes | Yes | Yes | Yes |
37 | Automations (new, lapsed, reminder) by data/date | Unsure | Yes, basic ones | Yes, very capable |
38 | Fundraising Events | No, would need external | Yes, completely native | |
39 | Fundraisers w/ capacity and goal | Yes (unsure about "capacity") | Yes | |
40 | Tiered ticket pricing, types, inventory | Yes | Yes | |
41 | Brandable online ticket registration | Yes | Yes | |
42 | Event sponsorship levels/tiers w/ funnel | Yes | Yes | |
43 | Event financial summaries w/ auctions | Yes | Yes | |
44 | Guest/seating/preferences by donor records | Seemingly | Seemingly | |
45 | Silent/live auctions (catalog, bids, winner) | Yes | Yes | |
46 | Mobile-friendly check-in | Yes | Yes | |
47 | Compliant raffle ticketing | Yes | Yes | |
48 | Grant Tracking (can use external; not ideal) | Good for this | No | No |
49 | Notes | Could potentially just do this with Google Drive. Grants > [Year] > [Grant sheet synced with Calendar], [Grant 1 Folder], [Grant 2 Folder], ... | ||
50 | Funder records and notes | Yes | ||
51 | Staged grant opportunity pipeline | Yes | ||
52 | Grant deadline/due date reminders | Yes dates, unsure of reminders | ||
53 | Grant award details | Yes | ||
54 | Attachment of grant-related documents | Yes | ||
55 | Grant summary reporting | Yes | ||
56 | Integration | |||
57 | ME+, Quickbooks, REST APIs, etc. | Constant Contact, Mailchimp, Stripe, QuickBooks, Member Essentials, APIs/Zapier | Quickbooks and API/Zapier | Quickbooks requires the upgrade, but lots of integrations otherwise |
58 | Privacy and Security | Fine but antiquated (no SMS?) | ||
59 | Configurable roles/permissions | 4 default roles; can contact them to ask for custom | Doesn't look like it | Yes, very configurable |
60 | MFA | Yes, by email and can notify for new location log-ins | Mandatory; SMS or authenticator | Optional |
61 | Full audit log | Unsure | No | Doesn't look like it |
62 | Data privacy compliance | Yes | Yes | Yes |
63 | Automated restorable backups | Yes, 90-day backups | Doesn't look like it | Doesn't look like it |
64 | Vendor Support | |||
65 | Onboarding and migration | Documentation provided and seems user-friendly; can pay for migration consultant but typical cost is between $1k and $6k | Weekly free onboarding demo (pre-recorded version too) | Yes |
66 | Intuitive use and support documentation/videos | Lots of written documentation, some videos, live support sessions | Yes | Yes |
67 | Mobile-friendliness | Yes, including forms | Yes | Yes |
68 | Cloud-hosted with minimum 99.5% uptime | Cloud; uptime percent not listed | Cloud; uptime percent not listed | Cloud; uptime history seems stable and they fix issues quickly |
69 | Support 4000 contacts and lack per-record fees | $60/month up to 5k, $75/month up to 10k, max 200k | Free besides tips | Unlimited free contacts, but pricy for plus subscription |
70 | References from similar orgs | Testimonials on site | Testimonials on site | Testimonials on site |
71 | Weekend and evening tech support | 9am-7pm EST M-F, responsive | Daily 9am to 5pm EST, responds in 6 business hours or less | 24/7 online; subscribers also get every day phone support |